“Personal information" means any information that can be used to specifically identify you, such as your name, residential telephone number, address and email address and includes information about your product and service purchases and usage, credit information and billing records, as well as any service requests or recorded complaints made by you.
Additionally, Almex may from time to time be provided with personal information collected by our corporate clients for the purposes of providing various consulting services requested by our clients. Such services may include the evaluation and analysis of data for the purposes of development of policies, programs and procedures for use by our clients in connection with their internal administration.
Business telephone numbers and addresses, as well as anonymous information, aggregated data, publicly available information, or public directory listing of your name, address, telephone number and electronic address, are not considered personal information.
Almex collects and uses personal information primarily in connection the following commercial activities:
If you have indicated to Almex that you are interested in receiving offers or information from selected sponsors or advertisers, your personal information would also be used to contact you or to send you e-mail materials and other mailings about products and services that might be of interest to you. You always have the option, however, to withdraw your consent to this use of your personal information or require that Almex excludes you from offers for or information about other products or services.
We will seek your prior consent to the collection, use and disclosure of the information as required by applicable privacy legislation. Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of information about you. You may also withdraw your consent to any further collection, use or disclosure of information about you at any time by giving us reasonable notice; however, we may not be able to provide you with certain products or services without use of your personal information. If our intended disclosures or uses of personal information change, we will notify you accordingly.
To ensure that you benefit from our full range of products and services, we may, with your consent, share your personal information, amongst Almex’s trusted partners. Any such third parties will only use your personal information to provide you with the products and services you have requested through Almex and will be given only the information necessary for carrying out their services in this regard.
Almex has established safeguarding measures to uphold the security of personal information provided to us, regardless of the format in which it is held. We have instituted policies and procedures to protect against the unauthorized use, access, disclosure, destruction, loss or theft of any Personal Information. All electronically-stored or transmitted personal information resides on secure servers behind a firewall and database access is carefully monitored and restricted. All information stored in hard copy format is also access-limited and securely maintained.
Almex takes reasonable steps to ensure that personal information we hold about you is accurate, complete and up-to-date. However, please inform us of any change of name, address or other information. In the event you have questions about the accuracy of factual information we have collected about you, you will have access to that information in order to verify and update it. If we have disclosed inaccurate information about you to a third party, we will be pleased to contact the third party in order to correct the information.
If you have any questions about the collection, use or disclosure of your personal information, you may contact our Chief Privacy Officer using the contact information provided below:
Shaw Almex Industries
323 Glover Road
Stoney Creek, ON L8E 5M3
Attention: Chief Privacy Officer
Fax: (905) 315-9679
Except in limited circumstances, Almex will disclose to you type of information we hold about you, allow you access to your personal information and provide an account of the use that has been made or is being made of the information, including the third parties to which it has been disclosed.
Almex will only decline an access request in those circumstances permitted or required by applicable privacy legislation. If Almex refuses access to you, it will provide you with the reasons for its refusal upon request. Exceptions may include information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons, and information that is subject to solicitor-client or litigation privilege.
When you visit the Almex website, our servers log non-identifiable, anonymous and aggregate data gleaned from your computer’s web browser. This information may include your Internet address, the address of the website you are coming from, the amount of time you spend visiting our website, and if you link to us through a search engine, the keywords you used to locate us. We may this information to analyze trends, administer the site, track the movement of our users, and gather broad demographic information for aggregate use. Almex never uses this information to identify specific individuals.
In the event that Almex or any of its assets are acquired by a third party, personal information acquired by Almex may be one of the assets transferred.
If for any reason you are dissatisfied with the outcome of any inquiry made of our Chief Privacy Officer, we suggest that you contact the Privacy Commissioner of Canada by calling 1-800-282-1376 or by writing to:
Office of the Privacy Commissioner of Canada
112 Kent Street
Ottawa, ON K1A 1H3
Or visit www.priv.gc.ca